Shipping policy

Shipping Policy

At VELORA, we aim to provide a smooth and reliable shopping experience for every customer.

Order Processing

Orders are generally processed within 1–3 business days after order confirmation.

Once your order has been shipped, you will receive tracking information through the contact details provided during checkout.

Delivery Time

Orders within India are generally delivered within 4–8 business days after dispatch.

Delivery time may vary depending on:

- Customer location
- Courier service
- Weather conditions
- Public holidays
- Unforeseen logistical delays

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you place your order.

Free shipping may be available on selected products or promotional offers.

Order Tracking

After your order is dispatched, tracking details will be shared with you so that you can follow your shipment.

Incorrect Address

Customers are responsible for providing a correct and complete shipping address, phone number and PIN code.

VELORA is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed Delivery

If your order is delayed beyond the estimated delivery period, please contact our customer support team with your order number. We will help you check the latest shipping status.

Contact Us

For any shipping-related questions, please contact our customer support team through the Contact Us page on our website.